Cookie Policy

Ducktail Garage

Effective Date: 10 February 2026

1. Introduction

This Cookie Policy explains how Ducktail Digital Ltd ("we", "our", or "us") uses cookies and similar technologies across the Ducktail Garage web application, mobile application, and marketing website (collectively, the "Service").

This policy should be read alongside our Privacy Policy, which provides further detail on how we collect and process your personal data.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, improve performance, and provide information to site operators. Similar technologies, such as local storage and session tokens, serve comparable purposes in mobile applications.

3. Cookies We Use

We only use cookies and similar technologies that are strictly necessary for the operation of the Service. We do not use any third-party tracking, advertising, or analytics cookies.

3.1 Authentication and Session Cookies

Cookie / Token Purpose Duration Type Appwrite session cookie Authenticates your identity and maintains your logged-in session across the web application Expires at end of session or after a set period of inactivity Strictly necessary Appwrite session token (mobile) Authenticates your identity and maintains your logged-in session within the mobile application Expires at end of session or after a set period of inactivity Strictly necessary

These cookies and tokens are set by Appwrite, our infrastructure provider, and are essential for the Service to function. Without them, you would not be able to log in or use authenticated features of the platform.

3.2 Marketing Website

Our marketing website may use a minimal session cookie to manage basic site functionality. No tracking, analytics, or advertising cookies are used on the marketing site.

4. Strictly Necessary Cookies and Consent

All cookies and similar technologies used by the Service fall within the "strictly necessary" category under the UK Privacy and Electronic Communications Regulations (PECR) and the EU ePrivacy Directive. Strictly necessary cookies are exempt from the requirement to obtain user consent, as the Service cannot function properly without them.

For this reason, we do not display a cookie consent banner. You cannot opt out of strictly necessary cookies while using the Service, as doing so would prevent core functionality such as authentication and session management.

5. Third-Party Cookies

We do not allow any third parties to set cookies through our Service for tracking, advertising, or analytics purposes. The only third-party involvement in our cookie usage is Appwrite, which sets authentication cookies on our behalf as our infrastructure provider and data processor.

6. Managing Cookies

You can manage or delete cookies through your browser or device settings. Please note that if you disable or delete authentication cookies, you will be logged out of the Service and may not be able to access certain features until you log in again.

For guidance on managing cookies in your browser, visit your browser's help documentation or visit www.aboutcookies.org for general information.

7. Mobile Application

The Ducktail Garage mobile application uses session tokens rather than traditional browser cookies to manage authentication. These tokens serve the same purpose as authentication cookies on the web — they keep you logged in and verify your identity when you use the app. The same principles described in this policy apply to these session tokens.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. If we begin using additional types of cookies beyond those described here, we will update this policy and, where required by law, seek your consent before setting those cookies.

9. Contact Us

If you have any questions about our use of cookies, please contact us at:

Ducktail Digital Ltd Email: privacy@ducktail.team